Independant Reviews & Ratings for accommodation in Australia, New Zealand and the South Pacific.

Fossick Industry Blog

December 2011

How to turn a bad review around?

December 20, 2011

Photos with Santa

It’s the silly season and when things get a bit crazy it’s hard to be perfect all the time. So you got a bad review! Can anything be done? Well you could go down route of trying to get it removed, or you could just write a response. Look at these two examples to the [...]

More articles

What’s in store for next year? Tourism predications for 2012…

December 19, 2011

What’s going to happen in 2012? They’ve been saying it was the year of mobile for a decade; social media is well and truly entrenched, so what’s new? What changes do we predict might be normal by next Christmas? To find out, Fossick’s Genevieve Atkinson decided to ask a few movers and shakers what they [...]

Read More
Thumbnail image for Response to “The threat of a bad review”

Response to “The threat of a bad review”

December 6, 2011

The nzherald this weekend featured an article on travellers using the threat of a bad review to gain privileges or discounts. The article stemmed from a news piece out of the UK in which 80 properties had claimed they’d been threatened with a bad review if they didn’t do something for the customer like upgrades [...]

Read More